Privacy Policy

Last Updated: 9/17/2025

At RoadEx Solutions, LLC (“RoadEx,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information when using our website, mobile applications, communication programs, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with RoadEx Services, we may collect the following types of information:

  • Contact Information: Name, phone number, email address, mailing address, and company information you provide during registration or inquiries.


  • Account Information: Username, password, account preferences, billing information, and service history.


  • Transactional Information: Records of purchases, service orders, and billing details.


  • Device & Usage Information: IP address, browser type, operating system, and usage data when accessing our website or mobile apps.


  • Communication Preferences: Your opt-in or opt-out selections for SMS messages, emails, and notifications.


2. How We Use Personal Information

We use the personal information we collect for the following purposes:

  • To provide, manage, and improve our Services.


  • To process orders, billing, and account management.


  • To send service-related communications, such as account notifications, order confirmations, appointment reminders, or security alerts.


  • To send promotional offers or marketing communications (only if you have opted in).


  • To comply with legal, regulatory, or compliance requirements.


  • To detect and prevent fraud, misuse, or unauthorized access.


3. SMS Messaging and Consent

When you provide your phone number and opt in to receive text messages from RoadEx, you consent to receive communications such as appointment reminders, service alerts, account notifications, and promotional offers.

  • Message frequency may vary.


  • Message and data rates may apply.


  • You can opt out at any time by texting STOP.


  • For help, text HELP or visit https://www.roadex.com.


Important: SMS consent is used solely for communication between RoadEx and you. SMS consent is not shared with third parties.

4. Sharing of Personal Information

We do not sell your personal information. We may share your personal information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf (such as payment processors, cloud hosting, or IT support).


  • Legal & Regulatory: When required by law, regulation, legal process, or government request.


  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality safeguards.


We do not share SMS consent or phone numbers with affiliates, partners, or third parties for marketing or promotional purposes.

5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices and Rights

You have the right to:

  • Access and update your personal information.


  • Opt out of receiving marketing messages by following unsubscribe instructions or texting STOP for SMS.


  • Request deletion of your personal data, subject to legal and contractual obligations.


7. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Last Updated” date will be revised. Your continued use of our Services after changes are posted constitutes acceptance of those changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

RoadEx Solutions, LLC
26555 Evergreen Rd Suite 1200

Southfield MI, 48076
Website: https://www.roadex.com