Dispatcher/Brokerage
Dispatcher/Brokerage
Job description
RoadEx is a financial services company specializing in the transportation/freight industry located in Southfield, MI. We are overgrowing and are looking for the right people to help us continue this growth. This is an opportunity to join a passionate, hard-working group in a comfortable environment. This Position is ONSITE from Monday to Friday within working hours 8:30 AM to 5 PM.
Job Responsibilities
- Design and implement logistics operations for shipments across North America
- Connect with clients and internal teams during training for long-term success
- Organize and manage various types of shipments (Flatbed, Step Deck, Conestoga, Oversized Loads, Permit Loads)
- Negotiate rates with shippers and carriers
- Track freight using advanced software
- Coordinate with shippers and carriers daily
- Maintain customer relations and ensure freight delivery
- Monitor load boards and manage dispatch calls
- Train and support office staff
- Build and nurture client relationships
- Sell and close deals with customers
Qualifications:
- 1-3 years Freight Brokerage Experience
- Strong work ethic with a drive to excel
- Ability to influence, persuade, and solve problems effectively
- Passion for exceptional customer service
- Entrepreneurial spirit
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Other:
- Job Type: Full-time
- Experience: Dispatching: 2 years (Required)
- Ability to Commute: Southfield, MI 48076 (Preferred)
- Ability to Relocate: Southfield, MI 48076: Relocate before starting work (Preferred)
- Work Location: In person